COREDRILL TECHNOLOGIES LLC values your shopping experience. If you are not satisfied with your order, you may request a return or refund in accordance with the following policies.
- Return Period
Customers may submit a return request within 30 days of receiving the merchandise. To ensure smooth processing, returned items should remain unused and undamaged, and—whenever possible—be accompanied by their original packaging and all related accessories.
- Quality Issues
Please contact us promptly if the product has quality issues, was damaged during shipping, or differs significantly from your order. For confirmed quality issues, we will provide a refund, replacement, or other reasonable solution based on the specific circumstances.
- Returns for Non-Quality Reasons
If a return is requested for personal reasons—such as the item no longer being needed, an incorrect purchase, or a change in preference—the customer may be responsible for return shipping costs. The item must meet our return criteria.
- Non-Returnable Items
Items that have been used, are visibly damaged, are missing necessary accessories, or cannot be resold due to customer actions may not be eligible for return, except in cases where returns are mandated by law.
- Return Address
Once a return is approved, we will provide return confirmation details. Please do not ship items back without prior confirmation.
403 WILLAPA LN, DIAMOND BAR, CA 91765
Please note that the return address may vary depending on the order and specific return arrangements; please use the final return address provided by our customer service team.
- Refund Processing
Upon receipt and inspection of the returned item, we typically process eligible refunds within 3–5 business days. Refunds will be issued via the original payment method. The actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank, credit card company, or other payment institution.